Return Policy

Last updated: January 17, 2026

This Return Policy applies to specified products purchased from ES GURNYL through our website or directly from our business. By purchasing our products, you agree to the terms outlined below.

1. Return Eligibility (30-Day Policy)

  • ES GURNYL accepts returns for specified products only within 30 days of the original purchase date.

  • Products must be unused, uninstalled, and in their original condition and packaging.

  • Proof of purchase (receipt or invoice) is required for all returns.

2. Restocking / Return Fee

  • All approved returns are subject to a 25% return (restocking) fee.

  • The 25% fee will be deducted from the total refund amount.

  • Shipping, delivery, and handling charges are non-refundable.

3. Non-Returnable Items

The following items are not eligible for return:

  • Any product returned after 30 days from the purchase date

  • Installed, used, altered, or damaged products

  • Custom-made, special-order, or clearance products

  • Products damaged due to improper handling, installation, or misuse

After 30 days, no returns or exchanges will be accepted under any circumstances.

4. Return Process

To request a return within the 30-day period:

  1. Contact ES GURNYL customer service to request return authorization

  2. Provide proof of purchase and product details

  3. Once approved, return instructions will be provided

Unauthorized returns may be refused.

5. Refunds

  • Approved returns will be refunded to the original payment method.

  • Refunds are processed after product inspection and approval.

  • The 25% return fee will be deducted from the refund amount.

  • Refund processing times may vary depending on the payment provider.

6. Exchanges

  • Exchanges are permitted only for eligible products returned within 30 days.

  • Product availability is not guaranteed.

7. Damaged or Incorrect Products

If you receive a damaged or incorrect product, you must notify ES GURNYL within 48 hours of delivery. We will review the issue and provide a resolution where applicable.

8. Policy Enforcement

ES GURNYL reserves the right to refuse any return that does not comply with this policy.

9. Policy Changes

ES GURNYL may update this Return Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For return requests or questions regarding this policy, please contact:

Business Name: ES GURNYL

Email: [your@email.com]

Phone: [Your Phone Number]

Address: [Your Business Address]

Thank you for choosing ES GURNYL. We appreciate your business.